Refund & Return Policy
We want you to love your Vertebrae gear — but if you’re not satisfied, we’ve got you covered.
Returns
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Return window: 30 days from delivery
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Accepted: For defective or non-defective items
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Item condition: Must be unworn, unwashed, and in original packaging
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Return method: By mail
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Return label: Included in your package — Free
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Restocking fees: None
To start a return, please include your receipt or proof of purchase.
Refunds
Once we receive and inspect your return, we’ll notify you of approval.
Approved refunds will be issued to your original payment method within 3 business days.
Exchanges
Exchanges are only offered for damaged or defective items.
To request an exchange, email us at info@vertabraeclothing.store and send your item to:
1380 Atlantic Dr NW, Atlanta, GA 30363, United States
Shipping
You’ll receive a prepaid return label in your package.
If you are returning without it, we recommend using a trackable shipping method.
Questions?
Contact us anytime at info@vertabraeclothing.store.